Last updated: July 19, 2026
1. Introduction
This Privacy Policy explains how Fiona Consultant Group Co., Ltd. ("Fiona Pattaya," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use fionapattaya.com (the "Site") or otherwise interact with our real estate, investment, and secured lending referral services.
2. Information We Collect
We may collect the following categories of information:
- Contact details name, phone number, email address, and messaging app details (e.g. WhatsApp, LINE) you provide when contacting us or submitting a form.
- Property and investment preferences location, budget, property type, and similar details you submit through search, buy-request, or sell-property forms.
- Financial information details you choose to share in connection with a secured lending or mortgage inquiry, such as approximate loan amount or collateral property details.
- Account information if you register for a buyer, seller, developer, or investor account, including login credentials and role selection.
- Technical data IP address, device/browser type, pages visited, and similar analytics data collected automatically via cookies and tools such as Google Analytics.
- Cryptocurrency wallet interactions if you choose to connect a wallet (e.g. Phantom) to send a payment or tip, we may see the public wallet address and transaction details on the relevant blockchain, which is public by nature.
3. How We Use Your Information
- To respond to inquiries and provide requested real estate, investment, or secured lending referral services.
- To match buyers, sellers, investors, and lending partners based on stated preferences.
- To send updates about properties, market insights, or account activity you have opted into.
- To maintain, secure, and improve the Site, including analytics and fraud prevention.
- To comply with legal obligations under Thai law.
4. Legal Basis for Processing
Where the Personal Data Protection Act (PDPA) applies, we process personal data based on your consent, the necessity of processing to take steps at your request before entering into an agreement (e.g. a property or lending inquiry), and our legitimate interests in operating and improving the Site, balanced against your rights.
5. Sharing Your Information
We do not sell your personal information. We may share relevant details with:
- Property owners, buyers, or agents, where necessary to facilitate a transaction you have requested.
- Trusted third-party partners such as lending partners, lawyers, or renovation partners, only where relevant to a service you have asked to be connected with.
- Service providers who support our Site operations (e.g. hosting, analytics), under confidentiality obligations.
- Authorities, where required by law or to protect our legal rights.
6. Cookies & Analytics
The Site uses cookies and similar technologies, including Google Analytics, to understand how visitors use the Site and to improve performance. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymized.
8. Your Rights
Subject to applicable law, including the PDPA, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion or anonymization of your data.
- Withdraw consent at any time, where processing is based on consent.
- Object to or request restriction of certain processing.
To exercise any of these rights, contact us using the details in Section 11 below.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Fiona Consultant Group Co., Ltd.
Pattaya, Chonburi 20150, Thailand
Email: fionafastcash@gmail.com
Phone: +66 83 407 9752